HostChaos will not release, sell or make public any personal information, or information regarding your account.

The only exceptions to this rule are when the person requesting the information is:

• The account holder
• An individual nominated by the account holder to have information
• A representative of a law enforcement agency making a request on behalf of their agency
• Required by UK law, EU law or the law of the account holders country of residence

All information sent across the main HostChaos.com web site is encrypted. Please ensure that the data is encrypted before sending data if you wish for it to remain secure.

All account passwords are stored using a non-reversable encryption method. All service passwords are stored in plain text to allow access to your service by our engineers.